**UPDATE** Based on recent CDC recommendations, as well as those from state and local officials, the DSP will remain closed to the public for the foreseeable future.
Hello DSP members and supporters-
I know the last thing you need is yet another email or letter regarding the coronavirus, but I hope you’ll indulge me for a brief update on how this has impacted the museum, and how it effects our shared community. First the bullet points…
–The DSP is closed to the public and will remain so for the foreseeable future. At this point I am unable to provide you a firm reopening date. Rest assured we will do so as soon as we can, but we will follow the guidance of local, state, and national health officials and scientists. Please check our website and social media channels for updates.
–We are going to extend every members membership renewal date by one month automatically. We value or members, and we know these are troubling and stressful times for all.
–If you have a birthday party or other reservation that will be impacted by our closure we will provide you a full refund of your deposit paid. We will contact you regarding your reservation. If you would prefer to move your reservation to another, later date (or to receive a gift-card refund) we can make that change for you.
As it will be for many other non-profits, businesses, and individuals the coronavirus outbreak will have a very negative impact on the museum financially. As a 501(c)(3) non-profit we do our best to keep our costs low to serve our mission. As a result we often run a negative balance in the fall and winter months with the hope that we can recover those losses in spring and summer. This shutdown and the loss of all school field-trip revenue makes that highly unlikely this year. Like most museums we cannot cover our annual budget needs via admission, store sales, field-trips, camps, etc. Operations revenue such as this brings in about 65% of our annual budget (a figure higher than most museums in the industry). Luckily we are blessed by community and donor support. We’re all going to need to both give and receive support (in all its forms) to our neighbors and community as we move forward.
What can you do?
-Abide by the recommendations of health officials regarding social distancing and personal hygiene. Understand that if successful, by design, these efforts will, in retrospect, seem excessive… If we must endure these hardships, let’s make them worth it.
-If you have a reservation at the DSP- consider moving the date, or (even more convenient) asking for your refund via a DSP gift-card. We can now automatically transfer your deposit into a digital gift-card that can be used at any time in the future here at the DSP!
-Consider purchasing DSP gift cards for yourself or others. That provides the museum some much needed income during this closure, and can then be used at a later date- for admission, the gift store, renewing your membership, etc. Link here: https://discoveryscienceplace.doubleknot.com/online-store/product/gift-card/53703
-Finally- when we are able to return to business- come see us! We don’t know exactly what the future holds. We may have to go to a metered-entry system that limits the number of people in the museum at any one time. We may employ a scheduled-visit ticket system that allows for us to more thoroughly sanitize between time slots. We’re going to be prudent but flexible, and we hope you will understand.
Keep up with us on social media- Facebook, Twitter, Instagram. We have some online content we’ll be posting for both you and your students at home in the weeks ahead- cool science demos, at-home experiments, and more. Stay safe. Wash your hands. We’ll see you soon.
Chis Rasure, Executive Director